10star Terms & Conditions

01 Introduction & Definitions

10star (hereinafter referred to as the "Platform", "we", or "10star") is an online Sports Betting service operated for bettors in Bangladesh. Website 10star.biz By using 10star's services or creating an account, you fully agree to these terms and conditions.

These Terms & Conditions have been written to ensure every 10star member has a clear understanding of the rules. Some key definitions:

• "Member" — any individual who holds a registered account on 10star.
• "Bet" — placing money on the outcome of any sporting event.
• "Wallet" — the balance of funds you have deposited into your 10star account.
• "Bonus" — Additional rewards or credits granted by 10star.
• "Wagering Requirement" — Minimum bet amount required before withdrawing a bonus.

02 Account Rules

The following rules must be followed to open and use an account on 10star. These rules apply equally to all members.

Age Restriction

You must be at least 18 years old to register an account on 10star. By signing up, you confirm that you are 18 or older. 10star may request a national ID or other valid document for age verification at any time.

One Account Only

Each individual is permitted one account only. Any attempt to create multiple accounts using the same mobile number, email address, bank account, or device will result in all accounts being cancelled and all funds potentially forfeited.

Accuracy of Information

All information provided at registration must be accurate and truthful. Accounts created with false information may be closed at any time. If your details change, notify 10star support immediately.

• Never share your account login credentials with anyone.
• Selling or transferring your account to another person is strictly prohibited.
• If you notice any suspicious activity, report it to 10star immediately.
• Change your password regularly and always use a strong password.
• Using or attempting to use another person's account is a punishable offence.

03 Betting Rules

Please make sure you understand the following rules before placing a bet on 10star. Knowing the rules helps avoid unnecessary misunderstandings.

Bet Confirmation

Once a bet is confirmed, it cannot be cancelled — exceptions may only be made by 10star under special circumstances. Please review all details carefully before placing a bet. 10star always offers transparent odds, and your potential winnings are displayed before you confirm your bet.

Minimum & Maximum Bet

• The minimum bet amount may vary across different markets.
• Maximum bet limits are set based on the specific event and market.
• Special bet limits apply for High Roller members.
• 10star reserves the right to adjust bet limits at any time.

If the Event is Cancelled

If an event or match is cancelled, the staked amount will be refunded to your wallet. If a match is abandoned mid-way, the outcome will be determined in accordance with 10star's established rules.

04 Payment Terms

Bkash, Nagad, and Rocket are all supported for deposits and withdrawals on 10star. All payment processes are fully transparent and secure.

Deposit

• Deposits are usually credited to your account instantly.
• Minimum deposit amounts vary by payment method.
• No additional charges are applied to deposits.
• If a deposit fails, your funds will be returned within 24 hours.

Withdrawal

• Withdrawal requests are typically processed within 1–3 business days.
• KYC verification may be required before your first withdrawal.
• Withdrawal amounts should match the deposit method used.
• Withdrawals may be temporarily suspended in cases of unusual account activity.
• The maximum daily withdrawal limit is determined by your account tier.

05 Bonuses & Promotions

10star's bonuses and promotional offers are designed exclusively for members. Each bonus comes with specific terms and conditions that must be followed.

Welcome Bonus

A welcome bonus is available on your first deposit. To withdraw bonus funds, you must meet the specified wagering requirements. Bonuses are generally valid for 30 days.

General Bonus Terms

• The same bonus cannot be claimed more than once.
• Bonuses can only be used for betting purposes.
• Bonus funds cannot be withdrawn directly.
• Multiple bonuses cannot be used simultaneously — unless explicitly stated otherwise.
• If unusual betting patterns are detected, your bonus may be forfeited.
• If the wagering requirements are not met, any remaining bonus will be automatically cancelled upon expiry.

06 Security & Privacy

10star employs the highest technical standards to protect your personal data and financial transactions. All data is secured with SSL encryption and advanced firewalls.

• Your personal information is never sold to third parties.
• Information is not disclosed to authorities without a valid legal basis.
• Payment information is stored with the highest level of security.
• Accounts are automatically locked if suspicious login activity is detected.

For more details, visit our Privacy Policy Read.

07 Responsible Betting

10star believes betting is a form of entertainment — not a source of income. To promote responsible betting, 10star offers a number of tools to help you stay in control.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum bet amount within a defined time period.
• Cooling-Off Period: Temporarily suspend betting for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take a long-term break from the platform.

For more details Responsible Gaming Visit the page.

08 Account Closure

10star may temporarily or permanently suspend your account for any of the following reasons:

• Registering with false information.
• Creating multiple accounts.
• Fraudulent or deceptive activity.
• Bonus abuse.
• Attempting to harass or harm other members.
• Using an account while under the age of 18.

You may also request to close your account at any time through 10star support. You will be given the opportunity to withdraw any valid funds before the account is closed.

09 Law & Jurisdiction

10star operates under an international betting license. Any disputes relating to these terms and conditions will be resolved in accordance with the licensor's rules. Members are solely responsible for complying with local laws in Bangladesh.

• Your use of 10star's services is entirely at your own risk.
• 10star is not liable if online betting is prohibited under your local laws.
• International arbitration applies in the event of a legal dispute.

10 Changes to Terms

10star reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notice.

• The effective date of any updated terms will be displayed on the page.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

The most up-to-date Terms & Conditions are always available on this page. Check back regularly so you don't miss any changes.